All work is performed and approved by the client before the work order is closed to insure quality satisfaction.
For quoted projects, once the work has been authorized, it is put into production and can begin as s oon as projects before you have cleared. If you need to cancel, and catch us before we begin work, you can request a complete refund. If work has already begun, the refund will be pro-rated based on the time already consumed. For Retainer clients, we require a minimum 30-day notice for discontinuation of service to allow time for us to remove our access on your accounts. Failure to provide notice may forfeit unused time in your time bank as non-refundable.